Is your practice owed money from unpaid, underpaid, or delayed PIP or MedPay claims?

If you treat patients injured in car accidents, there's a good chance your practice has unpaid revenue right now — and you may not even know it.

Florida's no-fault insurance system requires auto insurance carriers to cover certain medical expenses through Personal Injury Protection (PIP) benefits, while MedPay coverage may provide additional benefits depending on the applicable policy. In theory, this can mean faster, more predictable payments for your practice. In practice, claims can be delayed, underpaid, or denied more often than many medical providers realize — and few practices have the time or systems needed to identify these discrepancies.

Why PIP and MedPay claims go unpaid

Insurance carriers process thousands of claims each month, and errors or discrepancies can occur for a variety of reasons. Some of the most common issues we encounter include:

• Denied claims with no clear explanation, often related to disputed liability, coverage issues, or documentation gaps.
• Underpaid claims, where a carrier pays less than the amount properly due based on the applicable coverage, documentation, or reimbursement requirements.
• Delayed payments that extend beyond applicable processing or payment timelines.
• Fee schedule miscalculations, where reimbursement is based on an incorrect rate or an improperly applied fee schedule.

Each of these issues can represent revenue your practice may be entitled to receive but has not yet received. When these discrepancies occur across dozens or hundreds of claims, the financial impact can be significant.

What medical providers can do about it

Most physicians don't have the time or resources to pursue every denied or underpaid claim — and they shouldn't have to. Running a practice and caring for patients is a full-time job on its own. But leaving these claims unaddressed can mean missing out on revenue your practice may be entitled to receive.

1. Flag claims for review. Any PIP or MedPay claim that was never paid, only partially paid, or denied may warrant a second look.
2. Gather supporting documentation. Assignment of Benefits (AOB), claim numbers, dates of accident, and insurance information can all be important when reviewing or disputing a payment.
3. Engage before litigation. Many payment discrepancies may be addressed through a formal demand process with the carrier without going to court.
4. Work with specialists who understand the process. Recovering these claims requires familiarity with insurance carrier procedures, Florida's no-fault framework, and the documentation needed to support a claim.

How Revenue Recovery Firm helps

Revenue Recovery Firm is a licensed commercial collections agency, bonded in the State of Florida, and committed to maintaining HIPAA-compliant practices. We are built specifically to help medical practices recover unpaid, underpaid, and denied PIP and MedPay claims.

Our process is simple and built around a No Recovery, No Fee model:

• Assessment — We review your claim files and identify cases with recovery potential.
• File Review — We gather and verify the documentation needed to build a complete, well-supported case.
• Valuation — We calculate the amount that should have been paid based on the applicable claim information and documentation.
• Submission — We engage directly with the carrier and submit a formal demand.
• Payout — Recovered funds are promptly disbursed to your practice.

There's no upfront cost, and most cases resolve within a 6–8 week window — faster than most practices expect.

Start recovering what your practice may be owed

If your practice treats patients injured in auto accidents, unpaid or underpaid PIP and MedPay claims may be costing you more than you realize. A short conversation can help determine whether your practice has claims that may warrant further review.

Schedule a free consultation with Revenue Recovery Firm and let our team identify where your practice may be leaving revenue on the table.